about telsys
Telsys is a Bell Certified Partner with over 60 years of combined telecom and industry experience earning the Bell Partner of the Year award in 2013. We utilize a collaborative approach to resolving business requirements by consulting and recommending solutions at no charge to customers for our services. Our team of communication specialists serve the specialized needs of small businesses in the Ottawa and surrounding area.
With Bell Canada being the number one telecommunications company in Canada with state of the art products combined with our knowledge, expertise and customer service excellence, Telysys can implement strategies to help you exceed your competition, increase overall productivity and increase revenues.
With technology changing at such a rapid pace, Telsys assists your business with leading edge products and support making you the "GO TO" business in your industry whether you have 5 or 500 employees. By implementing an effective communications strategy and system, your employees will have more time to concentrate on the essence of your business, finding new customers and retaining existing ones.
With Bell Canada being the number one telecommunications company in Canada with state of the art products combined with our knowledge, expertise and customer service excellence, Telysys can implement strategies to help you exceed your competition, increase overall productivity and increase revenues.
With technology changing at such a rapid pace, Telsys assists your business with leading edge products and support making you the "GO TO" business in your industry whether you have 5 or 500 employees. By implementing an effective communications strategy and system, your employees will have more time to concentrate on the essence of your business, finding new customers and retaining existing ones.
Our value proposition - The value that comes with our
price
Total end-to-end solutions
▪ We provide the connectivity, the equipment, the applications and the expertise to integrate all components into a truly end-to-end solution.
▪ A seamless, carrier-class, broadband network throughout Canada and the United States, with connectivity around the world:
→ We own, operate, monitor and manage our network from end-to-end;
→ Technical feet on the street from coast to coast.
Widest breadth of offering
▪ Widest breadth of offering in the Canadian marketplace, best of breed services, continuously evolving.
▪ Unparalleled technological leadership pioneering next-generation capabilities.
▪ An innovative culture that fosters development of next generation services.
▪ Expert product management teams that continuously develop state of the art business services and solutions, in both wireline and wireless.
Performance and security
▪ Bell is recognized for its exceptional quality and reliability.
▪ International standards of performance and security.
▪ Strength and expertise of BCE family and strategic partnerships with other leaders such as Nortel, Cisco, Lucent, Microsoft, etc.
Expert staff adds value to service
▪ A dedicated team of experts to help you manage your business demands:
→ Expert sales consultants to assist you in leveraging emerging technologies to grow your business;
→ Customer service representatives, service directors, billing consultants, project managers;
→ Network engineers and architects capable of designing customized solutions.
Dedicated bandwidth
§ Bell provides dedicated PVC for each customer.
Service levels
§ Highest of the industry: Network availability: 100%; latency <75ms; MTTR 24 hrs
Provisioning intervals
§ The shortest of the industry
Installation fees
§ Among the lowest in the market
Reporting available
§ Provides powerful management information to analyse usage allowing better planning of the required capacity, and the need for growth.
Newsread / Newsfeed
§ Customer can get topic specific information tailored to their needs.
Breadth of offering
§ Direct access to widest breadth of offering, continuously evolving.
§ Single point of contact for all the components and other telecom services.
Network maintenance & monitoring
§ Supported 24 hours a day, 7 days-a-week by a dedicated IP Customer Care centre which is certified COPC-2000®
* COPC- 2000 is an ISO type standard for technology Customer Care centre
Best in Class network backbone (Tier 1 IP Carrier)
§ Provides direct connectivity to the global Internet network.
§ Largest national IP & SONET transport network in Canada, with over 30 peering partners internationally and over 100 Points of Presence.
Total end-to-end solutions
▪ We provide the connectivity, the equipment, the applications and the expertise to integrate all components into a truly end-to-end solution.
▪ A seamless, carrier-class, broadband network throughout Canada and the United States, with connectivity around the world:
→ We own, operate, monitor and manage our network from end-to-end;
→ Technical feet on the street from coast to coast.
Widest breadth of offering
▪ Widest breadth of offering in the Canadian marketplace, best of breed services, continuously evolving.
▪ Unparalleled technological leadership pioneering next-generation capabilities.
▪ An innovative culture that fosters development of next generation services.
▪ Expert product management teams that continuously develop state of the art business services and solutions, in both wireline and wireless.
Performance and security
▪ Bell is recognized for its exceptional quality and reliability.
▪ International standards of performance and security.
▪ Strength and expertise of BCE family and strategic partnerships with other leaders such as Nortel, Cisco, Lucent, Microsoft, etc.
Expert staff adds value to service
▪ A dedicated team of experts to help you manage your business demands:
→ Expert sales consultants to assist you in leveraging emerging technologies to grow your business;
→ Customer service representatives, service directors, billing consultants, project managers;
→ Network engineers and architects capable of designing customized solutions.
Dedicated bandwidth
§ Bell provides dedicated PVC for each customer.
Service levels
§ Highest of the industry: Network availability: 100%; latency <75ms; MTTR 24 hrs
Provisioning intervals
§ The shortest of the industry
Installation fees
§ Among the lowest in the market
Reporting available
§ Provides powerful management information to analyse usage allowing better planning of the required capacity, and the need for growth.
Newsread / Newsfeed
§ Customer can get topic specific information tailored to their needs.
Breadth of offering
§ Direct access to widest breadth of offering, continuously evolving.
§ Single point of contact for all the components and other telecom services.
Network maintenance & monitoring
§ Supported 24 hours a day, 7 days-a-week by a dedicated IP Customer Care centre which is certified COPC-2000®
* COPC- 2000 is an ISO type standard for technology Customer Care centre
Best in Class network backbone (Tier 1 IP Carrier)
§ Provides direct connectivity to the global Internet network.
§ Largest national IP & SONET transport network in Canada, with over 30 peering partners internationally and over 100 Points of Presence.